CBD Hemp Oil – Frequently Asked Questions – FAQ

Shipping

How long does it take to receive my purchased item(s)?

At NuLeaf Naturals we take pride in our shipping speed! You can expect a delivery time of 2-3 business days after purchase. Please note that processing your order may take up to 1 business day. Tracking information from the carrier might not be available immediately.

Does NuLeaf Naturals ship to all 50 states?

Yes. We ship our proprietary organic hemp oil extracts to all 50 states. The United States Farm Bill of 2018 classified industrial hemp as containing less than 0.3% THC. Because NuLeaf Naturals products contain less than 0.3% THC, we are allowed by U.S. Federal law to conveniently ship to your doorstep.

Does NuLeaf Naturals ship internationally?

Yes! We ship our CBD oil to over 40 countries including Argentina, Austria, Australia, Belgium, Belize, Brazil, Bulgaria, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, England, Estonia, Finland, France, Georgia, Germany, Greece, Guam, Guatemala, Hong Kong, Hungary, Iceland, India, Ireland, Italy, Japan, Latvia, Lithuania, Luxembourg, Mexico, Netherlands, Antilles, Northern Ireland, Norway, Paraguay, Peru, Poland, Portugal, Puerto Rico, Romania, Russia,  Slovenia, South Africa, Sweden, Switzerland, U.S. Virgin Islands, Uruguay, and many others! If you require assistance completing a payment, please contact us.

Can I purchase your CBD oil in a store?

Click here for a link to our store locations page on our website. It contains a map of all of the retailers that carry our CBD oil. We recommend calling these stores before going in to make sure they have NuLeaf Naturals CBD oil in stock as some stores may sell out quickly.

Can I return a product?

Yes! Under certain conditions, we will accept returns. For more information, please see our Shipping & Returns page.

About CBD Oil

What is CBD?

Cannabidiol (CBD) is a naturally-occurring constituent of industrial hemp (cannabis sativa) plants. It is the most abundant non-psychoactive cannabinoid found in cannabis and is being scientifically investigated for numerous reasons. Most people have heard of a cannabinoid called THC, which is the ingredient in cannabis that gets users high. Unlike THC, CBD (cannabidiol) is a non-intoxicating cannabinoid and does not cause a high.

What’s the difference between CBD from hemp and CBD from marijuana?

Both hemp and marijuana are from the same genus and species (cannabis sativa). The characteristic of having low THC is the single difference that most rely on to distinguish industrial hemp from marijuana. CBD taken from hemp and marijuana is the exact same compound.

How do I consume CBD?

The CBD oil we offer has a couple different applications. You can hold a sublingual dose under the tongue for 30-60 seconds (recommended for fastest absorption), apply the oil topically to your skin (can be applied directly to a problem area or mixed with your favorite moisturizer), or blend the oil in a health-conscious smoothie. We will include further dosing instructions with the product.

Will CBD help my condition?

Due to federal regulations, we cannot make claims about whether or not natural CBD hemp oil can help with specific ailments. We do however urge everyone to research the widely available information online. You can easily find many resources about CBD hemp oil and its possible benefits.

NuLeaf Naturals Premium CBD Products

Are your CBD products third party lab verified?

We test our CBD oil in house and with multiple third party labs, including Steep Hill in Berkeley, California and ProVerde in Milford, Massachusetts, to confirm our CBD products are free from pesticides, herbicides, mold, fungi, heavy metals, and mycotoxins. Our testing procedures also ensure our products contain the optimal amount of cannabinoids and terpenes. We use cutting-edge testing and world-class equipment to ensure that our products are consistent and safe. Click here to see our current lab results.

Is your CBD oil a whole plant extract, synthetic, or an isolate?

We would never sacrifice quality by providing a synthetic CBD or CBD isolate blend. We use a whole plant extract that is rich in cannabinoids, terpenes, and other beneficial oils. The Hadassah Medical School at the Hebrew University of Jerusalem sought to compare the effectiveness of a completely purified CBD extract versus a full-spectrum extract of cannabis flowers containing large quantities of CBD. The conclusion of the study was that the whole plant extract, which contained a large percentage of CBD but also contained traces of the other cannabinoids, proved far more effective than CBD-only solutions in alleviating inflammation and pain sensation.

What other cannabinoids are in your CBD oil?

Our full-spectrum CBD oil contains high concentrations of CBD and also other beneficial cannabinoids such as CBC, CBG, CBDA, and CBDV. These beneficial cannabinoids are not intoxicating and are being studied scientifically for a wide variety of health benefits. Cannabinoids work synergistically with each other which is known as the entourage effect and this synergy creates a more potent product.

When does the product expire?

Without refrigeration, the product will last for 12 months. Refrigeration is completely optional but will extend the shelf life of the product to 18 months.

What other ingredients are in your CBD oil?

Our CBD oil has only one ingredient, hemp! Our extracts contain 100% organic cold pressed hemp oil and our proprietary full spectrum CBD concentrate. There are no other additives, preservatives, emulsifiers, or flavorings.

Where do you source your hemp from?

Our CBD oil is extracted from organic hemp plants cultivated on licensed farms in Colorado, USA – all nourished with pristine Rocky Mountain water and lots of sunshine. It’s grown the way nature intended and harvested at peak perfection.

Why is NuLeaf Naturals not USDA certified?

The USDA has made the statement that they will not certify any hemp products grown in the United States at this time. We partnered with industry-leading third-party labs, Steep Hill and ProVerde, to ensure that our CBD oil is 100% organic. Click here to see our current lab results.

Green Extraction Methods

How do you extract the CBD and other cannabinoids from the raw plant material?

We use green extraction methods that utilize CO2, which leaves behind no toxins, heavy metals, or chemicals to degrade the product in any way. CO2 is safe to use in food products and commonly found in carbonated beverages, and our bodies even produce CO2 when we breathe!

What type of CO2 extraction do you use?

We use a combination of both Subcritical and Supercritical extractions. This allows us to perform a “fractional extraction” by first extracting at lower pressures to remove the lighter, temperature-sensitive volatile oils, and then subsequently extracting the same material at a higher pressure to remove the remaining oils. This approach is the best because it allows us to extract a complete range of cannabinoids, terpenes, essential oils, and other beneficial phytochemicals that yield a more potent blend.