NuLeaf Naturals Frequently Asked Questions
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Shipping and Returns
How long does it take to receive my purchased item(s)?
At NuLeaf Naturals we take pride in our processing and shipping speed and offer a few options to our customers.
- Standard Shipping: 3-7 business days
- Priority Shipping: 2-3 business days
- Express Shipping: 1-2 business days
Please note that processing your order may take up to 72 business hours. Tracking information from the carrier might not be available immediately.
Will I be able to track my shipment?
Once your order has processed and is ready to ship, you can expect to receive an email containing your tracking information (sometimes these emails do land in the spam or promotional folders of your inbox).
Please note tracking information from the carrier might not be available immediately. Some tracking reports show few to no updates until the package is out for delivery, or in some cases, until the delivery is completed. NuLeaf Naturals’ Expert team does not have access to additional information.
Does NuLeaf Naturals ship to all 50 states?
NuLeaf Naturals’ cannabinoid wellness products are subject to various regulations and accessibility in each state. Please see product shop pages for product specific state restrictions.
Does NuLeaf Naturals ship internationally?
No, at this time, NuLeaf Naturals does not ship internationally.
Can I return a product?
Under certain conditions we will accept returns. Please note that we do not accept opened products back at our facility due to sanitary purposes. Before we issue a refund or have you return an unopened product, we would love the opportunity to assist you in finding a regimen that works for your body’s needs.
For more information, please see our shipping & returns page.
Understanding Cannabinoids
What are Cannabinoids?
There are over 100 cannabinoids discovered in the cannabis plant that are being scientifically investigated for their health benefits. Cannabinoids are characterized by their ability to act on cannabinoid receptors that are found throughout the human body. Our body produces endocannabinoids and by supplementing with phytocannabinoids such as CBD, CBC, CBG, and CBN we can help the body achieve peak performance.
What is the Endocannabinoid System?
Cannabinoid receptors located throughout the body are part of the endocannabinoid system (ECS), which is involved in a variety of physiological processes including appetite, mood, metabolism, hormone regulation, immune response, and memory.
What is the entourage effect?
Cannabinoids work synergistically with each other and are more effective when they are found together versus when they are isolated. Our proprietary genetics allow us to naturally create a whole plant CBD extract that is highly concentrated in CBD and contains significant amounts of additional cannabinoids like CBC, CBG, CBN, and more. Also try our other full spectrum cannabinoid products to further elevate your health.
What is CBD?
Cannabidiol (CBD) is one of the most recognized and widely studied non-psychoactive cannabinoids found in the cannabis plant. It interacts with our ECS, and more, to assist our bodies in maintaining homeostasis. CBD supports wellness, rest, and recovery*.
What is the difference between CBD from hemp and CBD from marijuana?
Both hemp and marijuana are from the cannabis genus. The characteristic of having less than 0.3% Delta 9 THC is the single difference relied on to distinguish hemp from marijuana. CBD and all the other cannabinoids taken from hemp are the exact same compound as those found in marijuana.
What is NuLeaf Naturals Multicannabinoid™?
NuLeaf Naturals Multicannabinoid is a comprehensive 1:1:1:1 formula designed to elevate your health and wellbeing. This daily blend contains several key cannabinoids (CBD, CBC, CBG, and CBN) in a balanced profile to supercharge your endocannabinoid system and offer the greatest opportunity to engage the entourage effect.
What is Delta 9 Tetrahydrocannabinol (Delta 9 THC)?
Delta 9 THC is a cannabinoid naturally found in the hemp plant. Delta 9 THC binds to CB1 receptors in the central nervous system. It can support rest, recovery, and relaxation*, and may offer a smooth and mild experience, making it perfect for relaxing at the end of the day or uplifting your next adventure. Our Delta 9 THC is highly concentrated and contains a full spectrum of synergistic cannabinoids and terpenes to elevate the effects.
Is Delta 9 THC Legal?
The Agriculture Improvement Act of 2018 outlines that hemp derived cannabinoid products are federally legal in all 50 US States as long as they contain less than 0.3% Delta 9 THC on a dry weight basis, but may be subject to additional state regulations. Please see product shop pages for product specific state restrictions.
Does Delta 9 THC show up on a drug test?
Yes. We do not recommend this product if drug testing is a concern. Additionally, since all of our products are full-spectrum they contain less than 0.3% THC, as allowed by the US Hemp Farm Bill of 2018 which was passed by Congress. The trace amount of THC is not enough to be intoxicating, however, as with all hemp products, there is a chance that consumption could trigger a positive drug test. Please consult with your doctor and/or employer if this is a concern.
Will Cannabinoids help my condition?
Due to federal regulations, we cannot make claims about whether full spectrum cannabinoid extracts can help with specific ailments. Please read feedback from our customers on how NuLeaf Naturals products have helped them here.
As with any supplement, consult your physician before use if you are pregnant, nursing, or are taking any medications.
How to store NuLeaf Naturals products.
All NuLeaf Naturals products should be stored in a cool, dark place away from direct sunlight. Oils, softgels, balms, and gummies can be stored in the refrigerator, though it is not necessary.
Cannabinoids for Pets
Can my pet take CBD?
Most animals have an endocannabinoid system and can benefit from full spectrum CBD. Our CBD oil is great for dogs, cats, horses, and other pets to calm and relax them while promoting joint, skin and coat health. The suggested serving size is 2 drops per 25 lbs.
Can my pet take NuLeaf Naturals Next Generation products?
We do not currently have industry knowledge on how to suggest use of our Next Generation products with our animals.
What is in the CBD Pet Balm?
Our NuLeaf Naturals CBD Pet Balm is a whole-plant extract containing a full spectrum of naturally occurring synergistic cannabinoids and terpenes with a potency of 300mg per jar for your furry animals skin, nose, and paws.
How to give my pets NuLeaf Naturals products
Apply and allow the oil to absorb into their gums or the folds of their cheek, place oil on food, or a treat like peanut butter (peanut butter can help stimulate their gums), or massage into thin venous skin of ears. The suggested serving size is 2 drops per 25 lbs.
Ingredients of NuLeaf Naturals Products
What is in NuLeaf Naturals Oil?
NuLeaf Naturals cannabinoid oils contain just two simple ingredients – our proprietary whole plant extract and USDA certified organic Hemp Seed oil. That’s it!
What is in NuLeaf Naturals Softgels?
NuLeaf Naturals Softgels are a convenient, precisely dosed alternative to our oils. The same formula is simply encapsulated in a plant based softgel made from cassava root extract, purified water, and ethically sourced vegetable glycerin.
What is in NuLeaf Naturals Roll-on Body Salve?
NuLeaf Naturals CBD Roll-on Body Salve is made with the highest quality ingredients such as organic beeswax, organic golden jojoba oil, organic shea butter, and our highly concentrated full spectrum hemp extract.
What is in NuLeaf Naturals Moisturizing Skin Cream?
NuLeaf Naturals CBD Moisturizing Skin Cream is made with simple & clean ingredients such as aloe leaf juice, safflower oil, jojoba oil, vitamin E, and other essential oils as well as our highly concentrated full spectrum hemp extract.
What is in NuLeaf Naturals Balm?
NuLeaf Naturals CBD Balm is made with two simple ingredients; organic shea butter and highly concentrated full spectrum hemp extract.
What is in NuLeaf Naturals Gummies?
NuLeaf Naturals plant-based gummies are made from organic cane sugar, organic tapioca syrup, pectin, organic flavor (blueberry, lemon, orange, mixed berry, blue raspberry, goji berry, or strawberry) with other organic flavors, citric acid, sodium citrate, organic fruit & vegetable juice for color.
What is in NuLeaf Naturals Drink Mix?
NuLeaf Naturals drink mixes are made from Vitamin C (as Ascorbic Acid), Iodine (as Deep Ocean Minerals), Magnesium (as Deep Ocean Minerals & Magnesium Citrate), Chloride (as Deep Ocean Minerals & Sodium Chloride), Sodium (as Deep Ocean Minerals & Sodium Chloride), Potassium (as Deep Ocean Minerals & Potassium Citrate), Boron, Isolate Hemp extract, Maltodextrin, Citric Acid, Stevia.
What is ethically sourced vegetable glycerin?
Our vegetable glycerin is sourced from RSPO (Roundtable on Sustainable Palm Oil) certified suppliers. RSPO promotes the growth and use of sustainable oil palm products through global standards.
What is pectin?
Pectin is a natural and commercially produced essential ingredient in preserves, like jellies and jams. Without pectin, jellies and jams won’t gel. Pectin is a type of starch, called a hetero-polysaccharide, that occurs naturally in the cell walls of fruits and vegetables and gives them structure.
I have food allergies or dietary restrictions, can I still enjoy NuLeaf Naturals products?
As with all food allergies, you should consult the list of ingredients to determine if any given product is safe for you to consume. That said, all our products are vegan, gluten-free, organically sweetened, and made with plant-derived flavors and colors. Our products do not contain mineral oils, artificial sweeteners, or high-fructose corn syrup.
How to Use NuLeaf Naturals Products
How do I consume NuLeaf Naturals Oils?
The cannabinoid oils we offer have several application methods. You can hold your dose under the tongue for 30-60 seconds (recommended for fastest absorption), apply the oil topically to your skin (can be applied directly to a problem area or mixed with your favorite moisturizer), or blend the oil in a health-conscious snack. The suggested serving size is 0.5mL or 30mg of your cannabinoid of choice per day.
How do I consume NuLeaf Naturals Softgels?
NuLeaf Naturals Softgels are a convenient way to precisely consume your dosage. It is not necessary to take our softgels with food however, this may offer a more consistent experience. The suggested serving size is 2 softgels or 30mg of your cannabinoid of choice per day.
How do I use NuLeaf Naturals Gummies?
NuLeaf Naturals Full Spectrum Gummies are available in 3 formulas and a variety of flavors. It is not necessary to take our gummies with food however, this may offer a more consistent experience.
CBD Gummies – The suggested serving size is 2 gummies or 30mg per day.
CBD:CBN Gummies – The suggested serving size is 2 gummies or 30mg CBD and 10mg CBN.
Delta 9 THC – We suggest to start with just 1/2 gummy or 2.5mg Delta 9 THC and increase when ready. Start slow and low with these gummies!
How to consume NuLeaf Naturals Drink Mix?
NuLeaf Naturals Drink Mixes are a convenient way to consume your sugar-free dosage. Mix one packet with 16oz of water and allow to dissolve fully.
How do I give my pets NuLeaf Naturals Full Spectrum CBD Oil?
Apply and allow the oil to absorb into their gums or the folds of their cheek, place oil on food, or a treat like peanut butter (peanut butter can help stimulate their gums), or massage into thin venous skin of ears. The suggested serving size is 2 drops per 25 lbs.
How do I use NuLeaf Naturals Topicals?
Our variety of topicals are made with full spectrum CBD extract and other organic ingredients that are save to use on the skin. For both our CBD Balm and Pet Balm, the natural carrier for our hemp extracts has a firm texture at room temperature that can be softened by rubbing the balm between your fingers before applying.
There are no scents added to our CBD Balm formula to ensure our product is free of common allergens. If the natural scent of shea butter is not preferred, high quality essential oils can be used to personalize your experience!
Both our CBD Skin Moisturizing cream and our CBD roll-on salve are infused with essential oils for a soothing effect.
Start with a small amount of each product at a time, and reapply when necessary.
The NuLeaf Naturals Difference
Where are your products produced?
Since 2014 NuLeaf Naturals has been the market leader in the production and distribution of premium cannabinoid wellness products. Our products are formulated in FDA and Colorado Department of Health registered, ISO, and cGMP certified facilities.
Are your products third party lab tested?
To ensure a safe, consistent, and effective product we use independent labs to confirm our cannabinoid products are free of pesticides, herbicides, mold, fungi, heavy metals, and mycotoxins. Our testing also guarantees our products contain the optimal amount of cannabinoids and terpenes.
Our Certifications
cGMP Certified
Everything we make is produced in accordance with current Good Manufacturing Practices and the QR code on each package links to the Certificate of Analysis online batch search system so customers can see the third party lab results for their product.
*This statement has not been evaluated by the Food and Drug Administration (FDA). NuLeaf products are not intended to diagnose, treat, cure, or prevent any disease.