Refund policy

Returns

All sales at Nuleaf Naturals are final. However, if a return is required due to an error on our part, please contact us within 48 hours of delivery so we can make the necessary corrections and arrangements.

To initiate a return, please contact our customer service team by emailing contact@nuleafnaturals.com or by chatting with us on nuleafnaturals.com.

Refunds

You can expect to receive your refund within four weeks of handing your package over to the return shipper. However, in most cases, you may receive your refund sooner.

This timeframe includes the transit time for us to receive your return (5–10 business days), the time required to process your return once received (3–5 business days), and the time your bank takes to process the refund (3–7 business days).

If you do not receive your refund within 30 days, please contact us at contact@nuleafnaturals.com or chat with us at nuleafnaturals.com. We will be happy to assist you in resolving the issue.

Exchanges

If your order is incorrect, or damaged upon arrival; please reach out to the support team within 48 hours of order delivery.